Frequently asked questions
What payment methods do you accept?
Available payment options are shown at checkout and may include card payments and other secure online methods.
How long does shipping take?
Orders are processed within 2–4 business days.
Delivery typically takes 2–5 business days, depending on your location.
Are your pieces handmade?
Yes. Every item is handmade in small batches. Slight variations in stitch, texture, or colour are part of the nature of handcrafted pieces.
Do you accept reruens?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.